Came across this oldie, but goodie and thought I would share:
by Shiv Singh, Boxes and Arrows, on 2004/02/09
“Fundamentally, your intranet must be tied to value creation like other business services within your organization.”
Within most corporations, taking ownership of an intranet is an unglamorous, exhausting, and thankless job for a new intranet manager. Many corporate intranets lack thoughtful, focused, and disciplined design and are often extremely large and unwieldy. Fixing these intranets can seem an impossible and futile task.